Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email, company name, and usage data when you use our platform. We also collect technical data including IP address, browser type, and device information.

2. How We Use Your Information

We use your data to provide and improve the Cyclos platform, send transactional communications, and ensure security. We never sell your personal data to third parties.

3. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Shipment data is retained for 24 months after the last activity. You can request deletion at any time.

4. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain SOC 2 Type II certification and undergo annual third-party security audits.

5. Your Rights

You have the right to access, correct, delete, or export your data. For GDPR requests, contact privacy@cyclos.ai. We respond within 30 days.

6. Contact

Questions about this policy? Contact us at privacy@cyclos.ai.